Regulation 6 of the Insurance Ordinance requires that a minimum paid-up capital of $100,000 and $180,000 for general insurance and life insurance companies respectively. The Commission’s policy is for those amounts to be held to the Commission’s order in locally licenced banks. The Commission may require amounts higher than the minimum to be held.
The Commission does not publish a list of Approved Direct Writers. Direct Writers are approved at the time of approval of new applications and when subsequent request for additions are made by a companies.
An application for a licence is considered complete only when all the required documents and supporting information are submitted to the Commission and the applicable application fees paid. Once an application is complete, it will be reviewed and sent to the Licensing Committee for consideration of approval.
PARCs are not required to hold restricted deposits. Companies licenced only under Section 4 of the Insurance Ordinance (captive and domestic Insurers) are required to hold restricted deposits.
The Commission recommends a minimum of US$5,000 Paid-up Capital for PARC’s.
PARCs are not required to hold restricted deposits. Companies licenced only under Section 4 of the Insurance Ordinance (captive and domestic Insurers) are required to hold restricted deposits.
Pursuant to Section 4 of the Insurance Ordinance 1990, persons wishing to carry on insurance business in or from within the TCI must first make an application to the Commission using the prescribed form accompanied by the prescribed fee.
Insurers and Intermediaries are required to provide key information to the Commission. The prescribed forms can be found in the Insurance Forms section.
How do I file a complaint against an insurer?
Step 1: Make your complaint to the company
An attempt at resolving the complaint should be first made with the Insurer. It is advisable that a written complaint be submitted to the Insurer addressed to the official designated by the Company to address such complaints.
It is advisable that you maintain a record of communication sent to Insurer pertaining to your complaint.
Step 2: Obtain a written position on the complaint
If you are unable to resolve your complaint with the Insurer, kindly request from the Insurer their written position on the issue. It is advisable that you maintain a record of communication received from the Insurer pertaining to the complaint.
Step 3: Write to the Commission
TURKS & CAICOS ISLANDS FINANCIAL SERVICES COMMISSION | |
P. O. Box 173 | P. O. Box 140 |
Harry E. Francis Building | Caribbean Place |
Pond Street | Leeward Highway |
Grand Turk | Providenciales |
Turks & Caicos Islands | Turks & Caicos Islands |
Telephone: (649) 946 – 2791/2550 | Telephone: (649) 941 – 5399 |
Facsimile: (649) 946 – 2821 / 1791 | Facsimile: (649) 941 – 3549 |
Email: fsc@tciway.tc | |
Opening hours: Monday – Thursday: 8:30am – 4:30 pm; Friday: 8:30 am – 4:00 pm (The Commission observes all Public and Government holidays) |
Step 4: The Commission will review and investigate your written complaint
Upon receipt of your complaint, the Commission will contact you regarding an appointment for you to come in and speak with a representative of the Insurance division. Kindly note that you may be required by the Commission to provide further details of your complaint orally and/or in writing.
The Commission will investigate all complaints received, and will provide you with a written status update on the matter. However, although the Commission will investigate breaches of the relevant legislation, the Commission cannot act on your behalf should the complaint require court intervention. Once our investigation has been concluded, the Commission will provide you with a written response on the proposed remedy for your complaint, or advise if this is a matter that you should take to an attorney.
Special Dispensation is an approval granted to licenced insurance brokers by the Commission in specific circumstances, which allows one to take out a policy or contract of domestic business with one or more unlicenced insurers.
Special Dispensation is granted in cases where the insurance cover being sought is not available locally, where the risks are too large to be covered by local market insurers or where no insurer is willing to accept the business. The following conditions must be met for Special Dispensation to be granted:
The Special Dispensation is usually granted for a period of one year or a blanket approval can be granted without the need to seek approval on a case by case basis for specific classes of business.
Licenced Insurers
Licenced Insurers are required to submit the following:
Guidelines issued pursuant to Section 43 of the Financial Services Commission Ordinance (“FSCO”) requires licenced domestic insurance companies to file Insurance Supervisory Returns to the Commission within one month after the end of each calendar quarter. The Insurance Supervisory Returns are to be prepared in accordance with the explanatory notes contained in the Guidelines for Insurance Supervisory Returns, and using the template provided by the Commission.
These returns are unaudited, completed for domestic (TCI) insurance business only, and are described as follows:
Domestic insurance companies are required to make separate filings on their local operations and on their worldwide operations while external insurance companies are required to provide information on their operations in the Turks & Caicos Islands only.
Insurers are also advised to include Notes to their Insurance Supervisory Returns disclosing the type of business written and any major financial changes for the quarter.
2. Annual Returns
Section 10 of the Insurance Ordinance, Regulation 14 of the Insurance Regulations, and Guidelines issued pursuant to Section 43 of the FSCO require every licenced Insurer to submit within three (3) months of the end of its financial year Annual Returns which comprise the following:
NB: In respect of (7) and (8) above, a solvency assessment is not required if the business is an Ordinary (TCI) Limited Company and does not carry out business in the Turks and Caicos Islands
Brokers
Section 11(2) of the Insurance Ordinance and Guidelines issued pursuant to Section 43 of the FSCO require every licenced Insurance Broker to submit to the Commission within three (3) months of the end of their financial year Annual Returns which comprise the following:
Agents
Section 11(1) of the Insurance Ordinance and Guidelines issued pursuant to Section 43 of the FSCO require every licenced Insurance Agent to submit to the Commission within three (3) months of the end each calendar year Annual Returns which comprise the following:
Insurance Manager/ Principal Representatives
Section 11(4) of the Insurance Ordinance and Guidelines issued pursuant to Section 43 of the FSCO require every licenced Insurance Manager and Principal Insurance Representative to submit Annual Returns to the Commission by 31st March each year which comprise the following:
Sub- Agents
Section 11(3) of the Insurance Ordinance and Guidelines issued pursuant to Section 43 of the FSCO require every licenced Sub- Agent to submit Annual Returns to the Commission by 31st March which comprise the following:
The Commission has a cadre of Insurance Analyst staff possessing a wealth of experience in regulatory insurance, business and financial management, who conducts periodic assessments and reviews of individual licencees. These assessments include detailed financial review and statistical analysis along with industry data and known market conditions. Insurance personnel further ensure that all licencees are compliant with the respective licensing requirement and insurance best practices.